So what really goes on behind the scenes here at my Freddie’s Flowers HQ? There’s always a hustle and bustle in the Freddie’s Flowers office. Whether it’s the sound of the phones going off or all the office dogs running around in total madness, there’s never a silent moment. I thought it was about time I shared with you what really goes on behind the scenes…
Starting off the week with the Monday morning fight over who gets to arrange the boxes of flowers delivered to be displayed around the office. All the customer service team huddle around the boxes shouting orders ”Maddie, get the scissors. Dan, where’s the flower food! Alice, you haven’t followed the leaflet!” It’s nice to see that even though they are talking about flowers all day they still love the concept of the company and love what we sell. And with all the hustle and bustle that brings we start the week as we mean to go on.
Now, this is equal to the end of the week fight, the Friday morning bacon rush. The bacon gets delivered on a Monday and one person each week is put in charge to be the ‘keeper of the bacon’. This usually consists of one of us standing watch over the fridge so no one takes any sneaky slices of bacon. No one is to touch the bacon until we can all enjoy it on a Friday morning. Munching on our bacon sandwiches over a cup of tea and a chat we are then all ready to start the working day.
There is no time for a sit-down cuppa for the Events Team however, they are all go-go-go! Creating the beautiful displays you see around about London in our bikes or pop-ups. They whip together the most beautiful baskets of flowers all week long, this is usually done with Bruce Springsteen blaring and a lot of laughter. But my gosh, do these guys know their flowers. Then off they go in the vans all over England to spread the word of what we do. You may have seen them around? Next time do come and see hello. They are a really friendly bunch!
For the Gram
Behind every Instagram post is a story of hard labour that doesn’t always go to plan. They do always say ‘a picture says a thousand words’ and those words can sometimes be words of joy and sometimes words that shouldn’t be repeated. We recently went to Hampstead to shoot some images of my flowers for the Gram. What you don’t see in the snap (see below) is two people squatting just below the shot in case the wind blows the vase off the ledge into the pond (it happened many times) and all the time getting honked and snapped at by the aggressive swans circling them like Great White sharks.
All our lovely images are taken by our world famous photographer, Harry. He used to work in our Customer Service team but found out he was rather good at taking pictures of flowers. So, boom! One day we suddenly found ourselves with a flower photographer. And what a great job he does.
And that’s just a snippet of a few things that happen around and about the office during the week. Oh, and I haven’t even mentioned the dogs!
At the top of the hound hierarchy is my French Bulldog Claude. She’s Queen Bee of the Freddie’s Flowers HQ and is usually seen barking orders at most people here. Especially me. Then we have Malt, Betty, Solo, Yoko and Toby. So if you hear any loud barks in the background of your phone call it’s the dogs, not because we’re barking mad.
I hope you’ve enjoyed being a fly on the wall in my HQ, there will be lots more behind the scene snippets to come.
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